HVAC
Carrier 59TP6 furnaceseen 112×
“No heat, short cycling”
→ Fouled flame sensor
Your company has probably solved this before.
Aiventic turns your service history, manuals, parts, and repair outcomes into experience every call can use: before dispatch, on the job, and inside every AI agent your company runs.
Trusted by service teams across the trades
Your FSM stores service history. Aiventic turns it into service experience.
From the first ring to the fix that holds. One job, start to finish.
01
The call comes in
Aiventic listens to the CSR call or reads the web request, and pulls out the model, the symptom, and what was already tried.
02
It finds every time you’ve seen this
Across every job you’ve closed: same model, same symptom, which fix held and which came back.
03
It works out what’s actually wrong
Ranked causes with the evidence behind each one, including the repair that didn’t work last time.
04
The truck leaves ready
The right part on board, the tech who’s fixed it before on the route, and the customer told who’s coming.
05
Every outcome makes it sharper
The closed job flows back in. The next call on this model starts with one more repair of experience.
Made for work that gets your hands dirty. Every trade has repairs it’s already solved.
HVAC
Carrier 59TP6 furnaceseen 112×
“No heat, short cycling”
→ Fouled flame sensor
Appliance repair
Sub-Zero 650 refrigeratorseen 38×
“Not cooling, fan running”
→ Failed condenser fan motor
Commercial kitchen
Hobart AM15 dishwasherseen 19×
“Won’t fill”
→ Clogged fill valve strainer
Generators
Generac 60kW standbyseen 54×
“Fails weekly exercise”
→ Weak starting battery
Equipment service
Hoshizaki KM-515seen 31×
“Not harvesting ice”
→ Hot gas valve coil
Built for the people doing the work. Dispatchers, techs, and the managers who answer for callbacks.
What fixed this last time?
Ignition control swap. It held on the first visit 89% of the time. Torque spec is on page 38.
Hands-free on the job
Techs ask out loud and get the answer your company has already worked out, with gloves on.
Ignition control module
3 suppliers have it in stock
Point the camera, get the part
Snap the board, the tag, or the part. Aiventic identifies it and finds who has it.
−40%
callbacks
Fewer callbacks
Fixes that held before get recommended first.
Wolf service manual · p.38
Every manual, cited
Answers point to the page, the bulletin, and the job they came from.
Marcus
Dee
Ray
Luis
Ana
Know who’s done it
See which tech has fixed this model before, and route to them.
Plugs into the FSM you already run. Plus your parts suppliers, your books, and your data.
Read + write
jobs, notes, parts, invoices
All of it
your history is used from day one
Nothing
to rip out or replace
Your service experience, inside every AI agent. Not just ours.
Generic agents know equipment in general. Through MCP and API, ChatGPT, Claude, your FSM’s agents, and the ones you build reach what your company has actually learned from every repair.
- find_similar_repairs
- get_failure_patterns
- predict_required_parts
- prepare_service_call
Experience compounds. So do the numbers.
- 0%+
- first-time fix rate
- 0%
- less time per repair
- 0%
- more jobs per tech, per day
- $0+
- saved monthly on callbacks
“We’ve reduced callbacks by 40% and our techs are completing jobs 30% faster. The ROI was immediate.”
“I love how aiventic instantly pulls up past service records. Our customers appreciate that we know their equipment’s history without having to ask.”
SOC 2 Type 2 · ISO 27001 · HIPAA
Stop solving the same repair for the first time.
Bring a few hundred closed jobs. We’ll show you what your company already knows.
Book a demo